By using this website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://autodealers.co.nz
Who we are
Our website address is located at https://autodealers.co.nz (at some points in this policy, it may be referred to as the “Service”).
Changes to this policy
We may choose to modify this policy with or without notice by uploading a new copy to our website. We thus recommend you return to check this page on a regular basis.
What personal data we collect and why we collect it
We collect personal information from you, including information about your:
We collect your personal information in order to provide you with services and to understand our customers.
When you purchase from or make an account with us, we may ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
– Send you information about your account and order
– Respond to your requests, including refunds and complaints
– Process payments and prevent fraud
– Set up your account for our store
– Comply with any legal obligations we have, such as calculating taxes
– Improve our offerings or the Service
– Send you marketing messages, if you choose to receive them
We will also store comments or reviews, if you choose to leave them.
Use of data
Autodealers.co.nz uses the collected data for various purposes:
– To provide and maintain the Service
– To provide customer care and support
– To provide analysis or valuable information so that we can improve the Service
– To monitor the usage of the Service
– To detect, prevent and address technical issues
Passive collection of data
Like most major websites, some data is collected automatically when you begin to use our service. This data may include your IP address, browser, operating system, referring website, etc. This data usually remains aggregate and non-personally identifiable, however, if it is ever combined with personal information then it will be treated as such.
Comments & Reviews:
When visitors leave comments or reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
Cookies
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use cookies to track the activity on our Service and hold certain information.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can learn more about how to manage cookies in the Browser Cookies Guide.
Our electronic payment system, Stripe, sets the following cookies:
wp_woocommerce_session_HASH
_stripe_mid – Learn more https://stripe.com/gb/privacy
_stripe_sid – Learn more https://stripe.com/gb/privacy
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Links To Other Sites
https://autodealers.co.nz may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Emails
When you use this site several actions (e.g. commenting) trigger the dispatch of emails. They contain information about you associated with your email address. Which data are part of these emails depends on the action performed. These emails are stored and accessible to the site management as a log.
Payments
We use a third party payment processor, Stripe, to safely conduct online payment transactions. We do not retain any personal data collected by Stripe during the checkout process, eg. Credit card information. This information is transmitted directly to Stripe, which will only use the information in accordance with its privacy policy.
By using Stripe Checkout on our website, you accept their privacy policy found here: https://stripe.com/gb/privacy
Analytics
https://autodealers.co.nz may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected via cookies to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
In addition to standard aggregate data collected by Google Analytics, this website also may also make use of Google Analytics Demographics and Interest Reporting. This feature may collect additional aggregate data via Google advertising cookies.
You can opt-out of having made your activity on the https://autodealers.co.nz available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Usage of Hotjar
We use a really cool tool called Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy here: https://www.hotjar.com/legal/policies/privacy.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this link: https://www.hotjar.com/legal/compliance/opt-out.
Registered Users
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside New Zealand, the United States, or the United Kingdom and choose to provide information to us, please note that we may transfer data, including Personal Data, to those countries and process it there.
Your consent to this Privacy Policy represents your agreement to that transfer.
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Disclosure Of Data
Autodealers.co.nz may disclose your Personal Data in the good faith belief that such action is necessary to:
– Comply with a legal obligation
– Protect and defend the rights or property of Autodealers.co.nz
– Prevent or investigate possible wrongdoing in connection with the Service
– Protect the personal safety of users of the Service or the public
– Protect against legal liability
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you’d like to ask for a copy of your information or to have it corrected, please contact us at [email protected].
Spam Detection
Visitor comments may be checked through an automated spam detection service.
If you have any questions about this Privacy Policy, please contact us by email at [email protected]